How to Remove the Activity Feeds Solution from Microsoft CRM Online

Recently – I needed to setup a Microsoft Dynamics CRM Online test environment to mimic an existing Microsoft CRM Online production that didn’t have the Activity Feeds installed.  For reference – Activity Feeds solution is installed on all CRM Online organizations created since October 25th, 2011.

So how does one goes about removing Activity Feeds?

1. Delete all the Activity Feed Configurations.  CRM Online >> Settings >> System >> Activity Feeds Configuration >> select all the entries and then delete them:image

2.  Perform a “Publish All Customizations”.  CRM Online >> Settings >> Customization >> Solutions >> click on “Publish All Customizations” push the step 1. above changes


3. Lastly you can now remove the “ActivityFeeds” solution.  CRM Online >> Settings >> Customization >> Solutions >> select the “ActivityFeeds” solution and click on the “Delete” button.


On a related note, the December 2012 Service Update “Polaris” Release will offer Yammer integration.  I think it is safe to say that Yammer will be the primary enterprise social network engine for Dynamics CRM Online and I would hold off on any further investment with the current Activity Feeds solution.


Frank Lee, Microsoft CRM MVP since 2006

Workopia, Inc. – Dynamics CRM Online

About Frank Lee

Microsoft Dynamics 365 CRM/xRM consultant in San Francisco, USA.  Awarded the Microsoft MVP (Dynamics 365/CRM) 12 consecutive years from 2006 to 2018. Actively involved with Microsoft Dynamics CRM implementations since Microsoft CRM v1.0 beta (2002). Super passionate about everything CRM, especially in the areas of Cloud Computing, A.I., Digital Transformation and Automation.
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3 Responses to How to Remove the Activity Feeds Solution from Microsoft CRM Online

  1. Does this removal process work on a new Polaris organization, though? From what I’ve heard, the Activity Feeds solution is now built into the default solution. While hiding the UI components presumably remains possible, the whole concept of feeds is becoming less and less optional. Even though I haven’t seen a final version of how the Yammer content appears inside CRM, I think the autoposts functionality and follow buttons will remain an integral part of the product, even when Yammer replaces the user posts.

  2. Now we have an official Microsoft Dynamics video confirming the new process:

    Upon installation of Update Rollup 12 the old Activity Feeds solution will be replaced with new components from the default solution, meaning it can no longer be removed.

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