Category Archives: CRM Online

Advanced Find Before Today or Older Than Today


This is a very common user question since Microsoft CRM 1.0 – how to setup an Advanced Find view to display all the records filtered on a CRM entity’s date field (such as the Account’s Created On date) that is … Continue reading

Posted in Advanced Find, CRM 2016, CRM On Premise, CRM Online, Dynamics 365, Microsoft CRM, Microsoft Dynamics CRM, MS CRM, Report | Tagged , , | Leave a comment

Business Process Error – The given key was not present in the dictionary


A client contacted me regarding the following error from an Opportunity record operation: Business Process Error.  The given key was not present in the dictionary. This error is from Microsoft Dynamics CRM 2015 environment.  It was triggered by a CRM … Continue reading

Posted in CRM 2015, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Workflow, Microsoft Dynamics CRM, MS CRM, Troubleshooting, Workflow | Tagged , | Leave a comment

How To Set Up a CRM Workflow Timeout Condition


This is a common questions that I’ve encountered – how to setup a Microsoft Dynamics 365 Workflow Timeout Condition (not the Workflow Wait until Condition) – harder to find it in the Workflow designer.  The CRM Workflow Wait until Condition … Continue reading

Posted in CRM 2013, CRM 2015, CRM 2016, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Workflow, Microsoft Dynamics CRM, MS CRM | Tagged | Leave a comment

Dynamics Mobile App Activities Error “part of the form can’t be displayed”


I had encountered the following Microsoft Dynamics 365 (CRM) Mobile App Activities Error “This part of the form can’t be displayed.  Please contact your administrator”when trying to access the Activities from Mobile App menu: Clicking on the Error details provided … Continue reading

Posted in CRM 2016, CRM On Premise, CRM Online, Customization, Dynamics 365, iOS, iPad, iPhone, Microsoft CRM, Microsoft CRM Mobile, Microsoft Dynamics CRM, Mobile, Mobile App, MS CRM, Troubleshooting | Tagged , , | 2 Comments

Dynamics 365 App for Outlook together with Outlook App for iPad/iPhone is Awesome!


The latest Microsoft Dynamics 365 App for Outlook (from the December 2016 CRM Update, v8.2x) works pretty well.  It even integrates with the latest Microsoft Outlook App for iPad/iPhone (via the new Dynamics 365 Add-in) – to help track emails … Continue reading

Posted in CRM On Premise, CRM Online, Dynamics 365, Dynamics 365 Outlook App, iOS, iPad, iPhone, Microsoft CRM, Microsoft CRM Mobile, Microsoft Dynamics CRM, Microsoft Outlook App, Mobile, MS CRM, Office 365 | Tagged , , , , , , , | 7 Comments

Ampersand in Entity Name Causing Filter Lookup Field Error


During design testing for a Client: I had encountered the following error when trying to enter a value in a Filter Lookup field for search/entry with the latest Microsoft Dynamics 365 (CRM) Online (also observed in Dynamics CRM 2015): Unhandled … Continue reading

Posted in CRM On Premise, CRM Online, Dynamics 365, Microsoft CRM, MS CRM, Troubleshooting | Tagged , | 2 Comments

Maximum Number of Active Business Process Flows


I had encountered the following error message during client testing today: Too many active business process flows The Microsoft Dynamics 365 CRM default value for the maximum number of activated business process flows is 10 per entity as referenced in … Continue reading

Posted in Business Process Flow, CRM On Premise, CRM Online, Dynamics 365, Microsoft CRM, Microsoft Dynamics CRM, MS CRM | Tagged | Leave a comment