Author Archives: Frank Lee

About Frank Lee

Microsoft Dynamics 365 CRM/xRM consultant in San Francisco, USA.  Awarded the Microsoft MVP (Dynamics 365/CRM) 12 consecutive years from 2006 to 2018. Actively involved with Microsoft Dynamics CRM implementations since Microsoft CRM v1.0 beta (2002). Super passionate about everything CRM, especially in the areas of Cloud Computing, A.I., Digital Transformation and Automation.

Microsoft Dynamics CRM Mobile Review – Power Apps Mobile / Dynamics 365 for phones and tablets / Dynamics 365 Sales app

Here are the Microsoft Dynamics 365 Mobile App options available to run on the iPhone/iPad and Android: Dynamics 365 for phones and tablets Dynamics 365 Sales mobile app Power Apps mobile Microsoft Outlook for iOS and Android – Dynamics 365 … Continue reading

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How to: Set up a word template in Word 365

Originally posted on Reina's Teenage Dynamics 365 Learnings:
This process does take multiple steps and it is important not to get them mixed up nor skip a few steps. However, when mastered, creating standardized documents will be much easier using…

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How to: Set Up Dynamics 365 Trial

Originally posted on Reina's Teenage Dynamics 365 Learnings:
Beginning a trial in Dynamics 365 is useful for learning, demos and testing out operations and applications before committing to the platform! 1. go to https://trials.dynamics.com/ >> click on Try for free.…

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How To: remove a left menu item in Dynamics 365

Originally posted on Reina's Teenage Dynamics 365 Learnings:
This is to edit the left hand side menu by removing a certain item that isn’t needed within the Dynamics 365 app. For the steps, I will show it through the Sales…

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Cannot Delete Business Process Flow Due to Component Dependencies

Encountered the following error when trying to delete a Microsoft Dynamics 365 Business Process Flow (BPF) Clicking on the Details opens up the Dependent Components Detected windows. BUT it is empty. Download Log File – does not specify the details … Continue reading

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Classic Solution Explorer Capabilities NOT yet available in Power Apps New Designer

Microsoft Power Apps Designer helps create Model Driven apps. However, there are capabilities in the Dynamics 365 Legacy / Classic Solution Explorer that are NOT yet available in the Microsoft Power Apps New Designer. Until then – use the Classic Solution Explorer to … Continue reading

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Error: Table could not be updated: entitymap With Id Does Not Exist

Doing some configurations on a Microsoft Dynamics 365 CRM environment and received this error while trying to add a NEW Lookup column (previously called field) to a just created NEW custom table (previously called entity) in a Model Driven App: … Continue reading

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How to setup the Dynamics 365 Field Service Free Trial

Microsoft Dynamics 365 Field Service helps organizations deliver onsite service to customer locations. A little bit of history – Microsoft acquired FieldOne, a global provider of field service management solution back in July, 2015. This has evolved to the current … Continue reading

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How to Export the Audit History Values from Dynamics 365

Microsoft Dynamics 365 supports Audit Logging of various events. Authorized users can view the Audit History on any Dynamics 365 tables enabled for Auditing. However, there is NO Export audit data function available from the Dynamics 365 Audit History or … Continue reading

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How to visually tell between Common Data Service vs Common Data Service (current environment) NEW name Microsoft Dataverse

NOTE: As of the 4/8/2021 Announcement – The Common Data Service (current environment) connector will now be known as Microsoft Dataverse, and appear with the new icon and color shade as shown below. The previous Common Data Service connector will … Continue reading

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