How To Disable Unified Interface Only Setting in Dynamics 365

All current version Microsoft Dynamics 365 trials and environments are defaulted to the “Unified Interface Only” setting.  This is a good thing since Microsoft Dynamics 365 Unified Interface is here to stay and the previous “Legacy Web Client” interface is deprecated as of September 2019. 


For certain situations where we need to run “Legacy Web Client” such as for testing existing setups – how do we enable our “Legacy Web Client” interface?

Firstly – the setting “Use Unified Interface only” is no longer listed under the Dynamics 365 Client’s Advanced Settings >> Administration >> System Settings >> General area


So where did it go?

The “Use Unified Interface only” setting is now found in the Power Platform Admin center!

Here are the steps to navigate to this setting:

Open Power Platform Admin center >> click Environments >> select the Dynamics 365 environment >> click the Settings button >> click the Behavior setting >> disable or enable the “Use Unified Interface only” setting






Contact me if you need some Microsoft Dynamics 365 CRM Customer Engagement assistance.

Frank Lee
12 times awarded Microsoft MVP – Dynamics 365 / CRM
San Francisco Bay Area | Silicon Valley

About Frank Lee

Microsoft Dynamics 365 CRM/xRM consultant in San Francisco, USA.  Awarded the Microsoft MVP (Dynamics 365/CRM) 12 consecutive years from 2006 to 2018. Actively involved with Microsoft Dynamics CRM implementations since Microsoft CRM v1.0 beta (2002). Super passionate about everything CRM, especially in the areas of Cloud Computing, A.I., Digital Transformation and Automation.
This entry was posted in Dynamics 365, Legacy Web Client, Power Platform, Unified Interface and tagged , , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s