How To Disable Unified Interface Only Setting in Dynamics 365


All current version Microsoft Dynamics 365 trials and environments are defaulted to the “Unified Interface Only” setting.  This is a good thing since Microsoft Dynamics 365 Unified Interface is here to stay and the previous “Legacy Web Client” interface is deprecated as of September 2019. 

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For certain situations where we need to run “Legacy Web Client” such as for testing existing setups – how do we enable our “Legacy Web Client” interface?

Firstly – the setting “Use Unified Interface only” is no longer listed under the Dynamics 365 Client’s Advanced Settings >> Administration >> System Settings >> General area

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So where did it go?

The “Use Unified Interface only” setting is now found in the Power Platform Admin center!

Here are the steps to navigate to this setting:

Open Power Platform Admin center >> click Environments >> select the Dynamics 365 environment >> click the Settings button >> click the Behavior setting >> disable or enable the “Use Unified Interface only” setting

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Contact me if you need some Microsoft Dynamics 365 CRM Customer Engagement assistance.

Frank Lee
12 times awarded Microsoft MVP – Dynamics 365 / CRM
San Francisco Bay Area | Silicon Valley

About Microsoft Dynamics 365 / CRM

Microsoft Dynamics 365 / CRM specialist. 12 Times Awarded Microsoft MVP - Business Solutions / CRM
This entry was posted in Dynamics 365, Legacy Web Client, Power Platform, Unified Interface and tagged , , , . Bookmark the permalink.

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