HTTP Error 500.0 – Internal Server Error


Ran into the following Microsoft Dynamics CRM 2016 On-Premises error when trying to access Microsoft CRM via the Web Client:

HTTP Error 500.0 – Internal Server Error.  Calling LoadLibraryEx on ISAPI filter “C:\Program Files\Microsoft Dynamics CRM\Server\bin\DefaultAddonFilter.dll” failed

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This is a CRM development environment that was running OK until we setup the CRM BIDS on it to build SSRS custom CRM Reports.  During the Microsoft Dynamics 365 Report Authoring Extension installation – the required component Microsoft Online Services Sign-in Assistant installed the Microsoft Visual C++ 2013 Redistributable (x86), however part of the installation logic removed the existing Microsoft Visual C++ 2013 Redistributable (x64) version which is needed for the Microsoft Dynamics CRM Server 2016.

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Without the Microsoft Visual C++ 2013 Redistributable (x64) version on the CRM Server – will result in HTTP Error 500.0 – Internal Server Error.  Calling LoadLibraryEx on ISAPI filter “C:\Program Files\Microsoft Dynamics CRM\Server\bin\DefaultAddonFilter.dll” failed message.

The fix is to re-install the Microsoft Visual C++ 2013 Redistributable (x64) version on the CRM Server.   No more error message. Yay!

 

 

Contact me if you need some Microsoft Dynamics 365 CRM Customer Engagement assistance.

Frank Lee, Microsoft Business Solutions MVP Dynamics 365 CRM
San Francisco Bay Area Silicon Valley Napa
Workopia, Inc. – Keeping up with the Cloud Innovations!

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About Microsoft Dynamics CRM Online

Microsoft Dynamics CRM and CRM Online specialist. Microsoft CRM MVP since 2006
This entry was posted in BIDS Report Authoring Extension, CRM 2015, CRM 2016, CRM On Premise, Dynamics 365, Microsoft CRM, Microsoft Dynamics CRM, MS CRM, Troubleshooting and tagged , , . Bookmark the permalink.

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