Hotfix – Outlook Reminders and Flags not working after installing Microsoft Office 2010 SP1 or Public Update 2583910 for Office 2007 with Dynamics CRM 2011


After installing Microsoft Office 2010 SP1 (released on 6/27/2011) to my Microsoft CRM 2011 Outlook Client, my Outlook Reminder popups no longer work:

There was a problem reading one or more of your reminders.  Some reminders may not appear.  You cannot sort by this column.”

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Even after checking and ensuring the Outlook Reminder option is enabled – issue still remains.

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There is a Hotfix for it.  Download and install the proper platform version of the Hotfix.  If you are using Microsoft Office 2010 32 bit – select the “x86” or if using Microsoft Office 64 bit – “x64” version.

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Or if you are using Microsoft Office 2007:

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Note: Installing the latest Microsoft CRM 2011 Update Rollup (UR4) does NOT resolve this issue – need to apply this Hotfix separately.

I’d highly recommend applying this hotfix if you are encountering this issue.

 

 

Contact me if you need help with your Microsoft CRM. Free Estimate.

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Frank Lee, Microsoft CRM MVP since 2006
Workopia

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About Microsoft Dynamics CRM Online

Microsoft Dynamics CRM and CRM Online specialist. Microsoft CRM MVP since 2006
This entry was posted in CRM 2011, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Outlook Client, Microsoft Dynamics CRM, MS CRM, ms crm 5.0, Outlook Client, Troubleshooting and tagged , , . Bookmark the permalink.

2 Responses to Hotfix – Outlook Reminders and Flags not working after installing Microsoft Office 2010 SP1 or Public Update 2583910 for Office 2007 with Dynamics CRM 2011

  1. Tolam says:

    Thanks for the posting.
    The hotfix did work!

    Tom

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