After installing Microsoft Office 2010 SP1 (released on 6/27/2011) to my Microsoft CRM 2011 Outlook Client, my Outlook Reminder popups no longer work:
“There was a problem reading one or more of your reminders. Some reminders may not appear. You cannot sort by this column.”
Even after checking and ensuring the Outlook Reminder option is enabled – issue still remains.
There is a Hotfix for it. Download and install the proper platform version of the Hotfix. If you are using Microsoft Office 2010 32 bit – select the “x86” or if using Microsoft Office 64 bit – “x64” version.
Or if you are using Microsoft Office 2007:
Note: Installing the latest Microsoft CRM 2011 Update Rollup (UR4) does NOT resolve this issue – need to apply this Hotfix separately.
I’d highly recommend applying this hotfix if you are encountering this issue.
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Frank Lee, Microsoft CRM MVP since 2006