The past few weeks have been busy. One of the interesting encounters that I had was with working on the Connector for Microsoft Dynamics – integrating MS CRM 2011 Online and Navision (NAV) 2009 R2. The best part is that the Dynamics Connector is FREE from Microsoft and is fully supported for production use. If the connector works good enough – who can complain right!
So we needed to setup a Navision (NAV) to Microsoft CRM Online demonstration environment for a Bottle Caps Manufacturer customer. They are upgrading to NAV 2009 R2 and would like to take advantage of the FREE Dynamics Connector to provide simple integration and data synchronization between Microsoft Dynamics NAV 2009 R2 and Microsoft Dynamics CRM such as Accounts/Contacts/Sales Histories. Here is the link to the complete data mapping between CRM and NAV offer by the Dynamics Connector.
An issue we ran into at the beginning: After installing the ConnectorForMicrosoftDynamicsNav.zip Solution into Microsoft CRM Online (2011). We begin encountering the following error whenever opening a CRM Account or Contact record:
“There was an error with this field’s customized event… Error: Unable to get value of the property ‘DataValue’: object is null or undefined
This issue is caused by missing CRM form customizations needed by the Dynamics Connector. These missing customizations are setup in MS CRM Online after completing the “Microsoft Dynamics CRM Adapter Configuration” Wizard – a few steps after the ConnectorForMicrosoftDynamicsNav.zip solution import.
So this error message is normal if the CRM Adapter Configuration Wizard has not been completed yet.
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Frank Lee, Microsoft CRM MVP since 2006