One of the interesting thing that I’d ran into this week was – where is the “View in CRM” button for tracked Outlook Emails in Microsoft Dynamics CRM 2011 Outlook Client:
My finding: By default “View in CRM” button is not displayed in Outlook Email prior to it being sent. It will appear after the email was sent – smarter behavior in CRM 2011!
Note: You can add “View in CRM” to the Quick Access Tool Bar:
Note: Look for “View in CRM” under the All Commands area
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Frank Lee, Microsoft CRM MVP since 2006