Update Rollup Error: KB971782_Client was not found on the system

When you apply the Microsoft Dynamics CRM 4.0 Update Rollup 8 or later for the Microsoft CRM Outlook Client, you may encounter this error message:  "KB971782_Client was not found on the system":

Update Rollup 7 is a prerequisite for Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook and Microsoft Dynamics CRM 4.0 Data Migration Manager (DMM).  So go ahead and install Update Rollup 7 for the Microsoft CRM Outlook Client first and then apply the latest Update Rollup.


Contact us if you need help with your Microsoft CRM.  Free Estimate.
Workopia, Inc.
Microsoft Dynamics CRM MVP

Follow Workopia on Twitter

FREE 30-Day Trial, Setup & Training – Microsoft CRM Online
 Sign up for a FREE 30-Day Trial, Setup & Training

About Frank Lee

Microsoft Dynamics 365 CRM/xRM consultant in San Francisco, USA.  Awarded the Microsoft MVP (Dynamics 365/CRM) 12 consecutive years from 2006 to 2018. Actively involved with Microsoft Dynamics CRM implementations since Microsoft CRM v1.0 beta (2002). Super passionate about everything CRM, especially in the areas of Cloud Computing, A.I., Digital Transformation and Automation.
This entry was posted in Microsoft CRM Update. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s