Microsoft CRM & Internet Explorer 8 (IE8)


As Microsoft Internet Explorer 8 (IE8) becomes more mainstream – I have more folks asking about some of the error messages that come up when using Microsoft Dynamics CRM such as the CRM Window is blocked by popup blocker even when popup blocker is disabled, CRM Outlook Client disables after a few operations, etc.
 
Here is the setup that I would recommend for folks running Microsoft CRM & Internet Explorer 8 (IE8):
 
1. Reset Microsoft Internet Explorer 8 (IE8) Security Zones to default level
This is a good practice for Windows that were upgraded from IE7 since IE 7 may carry over some conflicting settings to IE 8.  From IE 8 >> Tools menu >> Internet Options >> Security tab > click "Reset all zones to default level":
 
  
 
2. If using Microsoft Windows Vista or Windows 7: Enable the Protected Mode for "Trusted sites" security zone
 
 
 
3. Run the Microsoft CRM Diagnostic if you are running the CRM Outlook Client and fix any items reported
Start >> Programs >> Microsoft Dynamics CRM >> Diagnostics:
 
 
 

 

 
Contact us if you need help with your Microsoft CRM.  Free Estimate.
 
Frank
Workopia, Inc.
Microsoft Dynamics CRM MVP

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About Microsoft Dynamics CRM Online

Microsoft Dynamics CRM and CRM Online specialist. Microsoft CRM MVP since 2006
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