What’s Next: Microsoft CRM 3.0 Mobile – Part 3

We had tested the Microsoft CRM Mobile running on PDA Phone PPC6700 and it performed well (Part 2).  Here is the current list of PDA and PDA Phones we have tested that works with Microsoft CRM Mobile 3.0 (list will update periodically):
Dell Axim x51v (April, 2006)
PDA Phones:
-Sprint PPC6700 (May, 2006)
-Verizon XV6700 (June, 2006)
-Cingular 8125 (June, 2006)
-T-Mobile MDA (June, 2006)
As of July, 2006, the fastest mobile broadband data protocol available in the U.S. is EV-DO from Sprint, Verizon, Alltel, etc.  The average EV-DO download speeds range from 300 Kbps to 500 Kbps with peak rates of 2.4 Mbps!  Upload speeds averaging 50 Kbps to 70 Kpbs.  Also, unlimited PDA Phone web/data access plan from Sprint Power Vision Access Pack is available at $15.00 per month!  Yup – you’ve guessed it, I went with the Sprint PPC6700 for myself.
Story time – here is an interesting Microsoft CRM Mobile experience during the past month:
I was visiting one of our Microsoft CRM clients planning for an upgrade to Microsoft CRM v3.0.  They needed to redeploy their production v1.2 over to a test environment to test the v3.0 upgrade.  Microsoft CRM v1.2 installation requires both the Organization Name and matching License Key.  And guess what, the Client didn’t have it handy.
As a practice, we store our clients’ License Key under their corresponding CRM Account’s notes.  So…  I quickly pulled out my Sprint PPC6700 running our Microsoft CRM Mobile and subscribed to their Account to bring down the needed info.  Bingo, in less than a minute, their License Key appeared on my PDA! 
That is so efficient!  And the coolest part of it is that the Client after witnessing what just happened wants to evaluate Microsoft CRM Mobile 3.0 for their production use!
Microsoft CRM Mobile – Don’t leave home without it! 


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About Frank Lee

Microsoft Dynamics 365 CRM/xRM consultant in San Francisco, USA.  Awarded the Microsoft MVP (Dynamics 365/CRM) 12 consecutive years from 2006 to 2018. Actively involved with Microsoft Dynamics CRM implementations since Microsoft CRM v1.0 beta (2002). Super passionate about everything CRM, especially in the areas of Cloud Computing, A.I., Digital Transformation and Automation.
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3 Responses to What’s Next: Microsoft CRM 3.0 Mobile – Part 3

  1. Unknown says:

    Hello Frank,
    Thanks for the helpful blog you\’ve put together.  I know you use the PPC6700, but I see you\’ve tested the Cingular 8125, which is what I\’m using.  I\’ve installed CRM Mobile on the 8125, and everything seems to work fine, except synchronizing over-the-air.  Have you heard of this issue?  My boss wonders that it might be something with Cingular\’s network.  That sounds like a possibility to me, based upon the weird symptoms I\’ve seen.  For example, when I try to go to the "ssCERDA" directory (https://SERVER_URL/ssCERDA) the result is a blank white page, instead of the expected text, "SQL Server Mobile Server Agent 3.0".  When I try that URL from my phone while looking at that server\’s ISA logging screen, nothing happens!  It\’s as if the request is never reaching the server at all.  I\’d love to hear any thoughts on this.
    Nathan Boster
    Atlanta, GA

  2. Unknown says:

    Hi Frank,
    I found your blog linked in Jim Glass\’ \’A CRM Riff\’ and found it very informative as well, with regards to Microsoft Dynamics CRM know-hows and updates. With your evident knowledge and interest in MS Dynamics CRM, I would also like to inform you about CRM2OA – the product which we, also a Microsoft Partner company, are currently developing. CRM2OA is a connector for Microsoft Dynamics CRM 3.0 and MS Office Accounting 2007 which aims to provide accounting functionality in CRM. Part of our initial efforts for this product is to recruit small business specialists, CRM users, and interested professionals to be an advisor. Advisors will have the chance to influence the features of the software we are building and will get to evaluate pre-release versions of our application.
    Should you be interested, you could visit our site for the advisor program at http://gurangosoft.com/advisor.aspx or you can email me at marynel@gurangosoft.com
    Thanks and hope to hear from you soon! =)

  3. Frank says:

    Nathan, regarding Cingular 8125, did it work while it is within the LAN?  If not, try to make that work first and then set it up for the outside via Cingular\’s network.  This helped us a great deal in trouble-shooting the issue.  One of our consultant is currently using the Cingular 8125 and has no issues using Microsoft CRM Mobile.  Good luck.
    Marynel, regarding CRM2OA, I think it is an excellent functionality, I will look into it.  Thanks.

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