Category Archives: Microsoft CRM Update

SQL Server error – safe to ignore?


I’ve came across a few random cases of the SQL Server error while using Microsoft Dynamics CRM Online the past few weeks.  I’d seen this type of error in the past.  It seems to occur more often during major updates … Continue reading

Posted in CRM 2011, CRM Online, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, Service Update, Troubleshooting, Update | Tagged , , | 1 Comment

How to enable CRM 4.0 API support in Microsoft CRM Online – HTML component HTC support – resolve errors after the December 2012 Service Update “Polaris”


Our Microsoft Dynamics CRM Online organization was updated to December 2012 Service Update “Polaris” Release last week.  One thing we immediately performed was to enable CRM 4.0 API support since our CRM customizations contain both Microsoft CRM 2011 and CRM … Continue reading

Posted in CRM 2011, CRM On Premise, CRM Online, Customization, Microsoft CRM, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, Service Update, Software Development Kit (SDK), Update, Update Rollup | Tagged , , | Leave a comment

Microsoft CRM 2011 and Windows 8 Support


Windows 8 with the new Metro UI is a major change – I’m still getting use to it.  In terms of Microsoft CRM 2011 support – Microsoft Dynamics CRM 2011 with Update Rollup 10 is compatible with Windows 8 per … Continue reading

Posted in CRM 2011, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Outlook Client, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, ms crm 5.0, Outlook Client, Update Rollup | Tagged , , , , | 1 Comment

Microsoft CRM Mobile Express on iPad / iPhone Setting


A common Microsoft CRM mobile question I’d often come across – does Microsoft CRM supports iPad or iPhone? As of June 11, 2012, the Microsoft Dynamics CRM Mobile Express client runs on iPad/iPhone.  Be sure to check the setting to … Continue reading

Posted in CRM 2011, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Mobile, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, ms crm 5.0 | Tagged , , | Leave a comment

Date and Time Data Type Available in Dialog


One of the nice enhancements in Microsoft Dynamics CRM 2011 Update Rollup 5 (UR5) is the Date and Time data type support in Dialog. This allows for more practical Dialog solutions.  One common requested Microsoft CRM sales change is modifying … Continue reading

Posted in CRM 2011, Dialog, Microsoft CRM, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, ms crm 5.0, Update Rollup | Tagged , | Leave a comment

Update Rollup 4 for CRM 2011 – Improved Data Synchronization Performance


Update Rollup 4 for Microsoft Dynamics CRM 2011 is available.  One of the noticeable enhancement is that “Synchronize with CRM” is much faster now.  Prior to this Update Rollup, I’d observed that some synched CRM records like Contacts were included … Continue reading

Posted in CRM 2011, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Outlook Client, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, ms crm 5.0, Outlook Client, Update Rollup | Tagged , , | Leave a comment

How To: Changing Trial Product Key to Production Product Key in Microsoft Dynamics CRM 2011


As of March 17, 2011, the Microsoft CRM 2011 90 Day Convertible Trial Key is what most of us used to install the final release (RTM) of Microsoft CRM 2011 On Premise Or Partner Hosted. As we receive our actual … Continue reading

Posted in CRM 2011, CRM Online, Deployment Manager, Microsoft CRM, Microsoft CRM Update, Microsoft Dynamics CRM | Tagged , | 5 Comments

Schedule and Prepare your Microsoft CRM Online Upgrade to CRM 2011


Microsoft Dynamics CRM 2011 Online was released to the world on January 17th, 2011.  For current CRM Online (v4) organizations – you should plan and schedule your upgrade to take advantage of the latest capabilities and prepare your users so … Continue reading

Posted in CRM 2011, CRM Online, Microsoft CRM, Microsoft CRM Update, Microsoft Dynamics CRM | Tagged , , | 2 Comments

Update Rollup Error: KB971782_Client was not found on the system


When you apply the Microsoft Dynamics CRM 4.0 Update Rollup 8 or later for the Microsoft CRM Outlook Client, you may encounter this error message:  "KB971782_Client was not found on the system":   Update Rollup 7 is a prerequisite for … Continue reading

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How to Find Microsoft CRM Version and Organization Info


Here is how to find what version of the Microsoft CRM 4.0 including the Update Rollup applied and Organization Info you are running:   CRM Web Client >> Help >> About Microsoft Dynamics CRM           In … Continue reading

Posted in CRM On Premise, Microsoft CRM, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM 4.0, Update Rollup | Tagged , , | 4 Comments