Author Archives: Microsoft Dynamics CRM Online

About Microsoft Dynamics CRM Online

Microsoft Dynamics CRM and CRM Online specialist. Microsoft CRM MVP since 2006

Polaris Update Notes

Posted on March 26, 2013

The Microsoft Dynamics CRM December 2012 Service Update “Polaris” for CRM Online offers a number of exciting enhancements. If you have an existing Microsoft CRM Online organization, here is how to apply the Polaris Update.  Note: I’d highly recommend creating … Continue reading →

Posted in CRM Online, Microsoft CRM, Polaris, Upgrade | Tagged | Leave a comment

SQL Server error – safe to ignore?

Posted on January 23, 2013

I’ve came across a few random cases of the SQL Server error while using Microsoft Dynamics CRM Online the past few weeks.  I’d seen this type of error in the past.  It seems to occur more often during major updates … Continue reading →

Posted in CRM 2011, CRM Online, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, Service Update, Troubleshooting, Update | Tagged , , | 1 Comment

How to enable CRM 4.0 API support in Microsoft CRM Online – HTML component HTC support – resolve errors after the December 2012 Service Update “Polaris”

Posted on January 14, 2013

Our Microsoft Dynamics CRM Online organization was updated to December 2012 Service Update “Polaris” Release last week.  One thing we immediately performed was to enable CRM 4.0 API support since our CRM customizations contain both Microsoft CRM 2011 and CRM … Continue reading →

Posted in CRM 2011, CRM On Premise, CRM Online, Customization, Microsoft CRM, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, Service Update, Software Development Kit (SDK), Update, Update Rollup | Tagged , , | Leave a comment

How to tell if your Microsoft CRM Online is using LiveID or Office 365 for Authentication

Posted on December 29, 2012

Microsoft Dynamics CRM Online organizations created since July of 2012 are using the Microsoft Office 365 authentication and billing platform.  This was a switch from using Microsoft LiveID since the beginning of Microsoft CRM Online in April of 2008. However … Continue reading →

Posted in CRM Online, Office 365, Upgrade | Tagged , , | Leave a comment

How to Remove the Activity Feeds Solution from Microsoft CRM Online

Posted on December 15, 2012

Recently – I needed to setup a Microsoft Dynamics CRM Online test environment to mimic an existing Microsoft CRM Online production that didn’t have the Activity Feeds installed.  For reference – Activity Feeds solution is installed on all CRM Online … Continue reading →

Posted in Activity Feed, CRM Online, Customization | Tagged | 3 Comments

Dynamics CRM Roadmap: What’s Next for Microsoft CRM

Posted on November 1, 2012

Here are two excellent documents that provide details on the future roadmap for Microsoft Dynamics CRM (Statement of Direction) and on the upcoming service update “Polaris”.  Wow!!!  I love the new updated user experience!   Microsoft CRM Statement of Direction … Continue reading →

Posted in Microsoft Dynamics CRM, Update Rollup | Tagged , , , , | 1 Comment

Microsoft CRM 2011 and Office 2013 Support

Posted on October 26, 2012

There are new versions of popular Microsoft products released recently such as SQL Server 2012, Windows Server 2012 and Windows 8, and finally this week – Office 2013!  Since the Microsoft Dynamics CRM 2011 for Outlook is a very popular … Continue reading →

Posted in CRM 2011, CRM On Premise, CRM Online, Microsoft Dynamics CRM, ms crm 5.0, Outlook Client, Update Rollup | Tagged , | 2 Comments

Microsoft Office 365 and CRM Online Trial Setup

Posted on October 1, 2012

A common question I get asked is how to setup an Office 365 and CRM Online Trial together under the same account.  Microsoft Dynamics CRM Online shares the same administration, billing and provisioning platform used by Microsoft Office 365 vs. … Continue reading →

Posted in CRM Online, Microsoft CRM, Microsoft Dynamics CRM, Office 365 | Tagged , , | 1 Comment

Microsoft CRM 2011 and Windows 8 Support

Posted on September 21, 2012

Windows 8 with the new Metro UI is a major change – I’m still getting use to it.  In terms of Microsoft CRM 2011 support – Microsoft Dynamics CRM 2011 with Update Rollup 10 is compatible with Windows 8 per … Continue reading →

Posted in CRM 2011, CRM On Premise, CRM Online, Microsoft CRM, Microsoft CRM Outlook Client, Microsoft CRM Update, Microsoft Dynamics CRM, MS CRM, ms crm 5.0, Outlook Client, Update Rollup | Tagged , , , , | 1 Comment